Privacy Policy

Last Updated: April 2026

At City Janch Ghar, we are committed to protecting the personal and medical information of our patients. This policy explains how we collect, handle, and secure your data.

1. Information We Collect

To provide accurate diagnostic services and home collection, we collect:

Patient’s Name, Age, and Gender.
Mobile Number (for report delivery).
Full Address (for Home Sample Collection).
Doctor's Prescription and relevant health history.

2. How We Use Your Data

Your information is used strictly for healthcare purposes:

To process laboratory tests and generate accurate reports.
To send reports via WhatsApp, SMS, or Email.
To coordinate appointment timings with our technicians.

3. Data Security

We use secure internal systems to store your medical records. City Janch Ghar does not sell or share your personal information with third-party marketing agencies. Access is restricted only to authorized medical staff.

4. Patient Rights

Patients have the right to access their digital or physical reports at any time. We maintain a secure history of your tests to help you track your health over time.